Shipping

Express orders are treated with the highest priority.  Typically processed within one hour (9am-2pm m-f) for cutline approval, then printed, packed and shipped before the end of day.

Pease include your phone number for the fastest processing time*.

We require cutline approvals before we print & ship.

*Email is acceptable as long as you are aware messages my appear in your social / promotional or spam folders depending (please check if this is the case).

Express Shipping option selected: Orders must be placed before 3pm for same day processing. 

FedEx overnight (express) 24 hour delivery rates (by 4:30pm or sooner) Includes processing & Shipping time.

In some cases your delivery location is outside standard 24 hour delivery zones via third party providers the package will be received the following day. (please let us know if you live in a non central area before you order, and we will call to ensure accurate time of arrival.

USPS priority express 24 hour delivery rates (no later then 6:00pm)

If your location is outside of USPS's express delivery zone, they do guarantee a package in 48 hours.  If you are unsure if your address is in a 24 hour delivery zone, please contact your local post office before placing an order.

Do you offer any money back guarantee if the package doesn't arrive on time for express shipping?

We do offer money back guarantee for express shipping costs in form of credit with us for future orders. 

USPS & FedEx guarantees

* Signature + Insurance is required for money back guarantee, if signature is waived so is the guarantee.

* In the event a package is delivered outside the guarantee time given by the third party shipping provider and 24 hours have past.  Please contact us so we can submit a claim for the refund process to begin. Once completed you will be given credit with us for the shipping cost. 

* Rush production time or products (sticker or label) costs are not available for refunds due to late express shipping arrival by third party shipping provider or their policies.

Express Shipping is available Monday - Friday for orders placed before 3pm for Next Day arrival.  Public Holiday Express Shipping is not possible.

Deliveries are made during normal business hours at the address indicated by the Customer and in the manner specified in the order summary.
Upon delivery, the Customer must verify the contents specifying any anomalies in the delivery form or packaging.

Free Shipping over $50 option selected:  Please allow 1-3 days for your order to be processed for standard shipping.

First class (3-5 day shipping) rates are applied to orders of $250 and under.

Priority class (2-3 day shipping) rates are applied to orders above $250 and under $5000 unless otherwise discussed via our team.

In summary 5-8 days is standard shipping time from coast to coast, Hawaii and Alaska may vary slightly with shipping times.

We make every effort to fulfill orders as quickly as possible. Understand we are a team of professionals that work with the capabilities of our machines and process orders as they come in.  We do the best we can, thank you for your patience.

Yes we ship to all 50 states including hawaii and alaska!

If you are in Alaska or Hawaii and need express shipping please contact us to make sure it is possible in your area via our third party carriers.

USPS and FedEx.

Product

We accept most files but recommend ,EPS, PDF, AI, PNG, JPG, WEBP, or similar formats in both mac, pc or linux systems. 

Our stickers have been tested to ensure durability in both indoor and outdoor environments. Generally, we say our sticker products will last 2-3 years.

Yes, our stickers come with an easy front peel line between your design boarder and the outside of your sticker hand outs for speedy separation of the two so you can promote faster. Below are your sticker options, by default we will do ither an easy peel line or tab depending on your design, unless requested otherwise.

Easy peel line (with or w/out info)

Easy peel tab (with or w/out info)

Single cut sticker (No easy peel, and no extra information add option)

Yes and yes.

If it is a specific size that needs to fit on a specified area then it would be best to call us and our team will asist you further for checking out or send a custom invoice to an email you provide.Alternatly choose the closest size to what you need.  If your size is larger then 7" inches please contact us for a quote.

Yes. we provide an digital proof of your cutline and how your sticker will look. Digital proofs are only availabe after checking out and after the quality check of your file.

Our designers will create the best looking cutline for your project and send the proof via email which you provide at checkout. If at that point you require edits to your cutline, we will make the nessassary adjustments and send back until you are happy and approve us to print your batch.

If you send a vector file, there should be no problem. Artwork with a high resolution of 300 dpi or better usually works well. However, if the resolution of the artwork you send us is too low, we will advise you that we need a higher resolution file via email. We do not want to print anything for you that won't look good!  Customer satisfaction is important to us.

No, our prices include full color printing. Simply choose the look you prefer and get the same great price and awesome durability.

Checking out

We accept Visa, MasterCard, American Express, PayPal, Shop Pay, Apple pay, Diner's club, Facebook pay, and Wire Transfers can be arranged.

Returns

We do our very best to make sure you are happy with your product, proof and answer any questions before print and ship your order.

However, upon inspection of your order if you feel there is a issue with the quality of the product(s), contact us and provide photos of the indicated issue.

We will respond asap and replace any products where we are at fault.

In regards to returns, we are a print shop that creates 100% custom made to order products that are only useable for the customer that ordered it. Returns are not excepted.

We cannot refund or reproduce your order if a wrong quantity, size, design or spelling errors are requested after your "approval / proof" to print.

Please contact us within 72 hours from receiving your order. We will require photo proof of the defects that clearly shows the issue. We may request the return of the entire order before we reproduce your order (we will cover the shipping costs to return the order)

Please allow 5 days to process your or refund your order if we verify that we have made the error.

We will ship the order in the same way that it was originally ordered.

All sales are final.

Re-orders

If you do not require any design changes to your last sticker or label we printed for your last order, then yes its as easy as adding your order (skipping the file upload) adding "re-order with notes we need (if you have multipule files with us, let us know which we are re-printing) and check out. Its that easy.

If you require changes to your label or sticker by any means, this is not concitered a re-order as it is a new file that we have to create, process and calibrate to our machines resulting in more time.

Yes if we have printed your design within 1 year, your next order is consitered a re-order and we grant extras on top of your order or a slight discount.

Discount codes & sales

Yes, look here.

Customer support

1 (800) 513-1649

Send a message

speedyslaps@gmail.com